FAQ

All you have to do is assess the range of services and give your consent to the chosen pharmacist. The pharmacist will take care of the rest.

Becoming a client at Accès pharma, whenever you want and in a few easy steps.

By discussing with your pharmacist affiliated with Accès-pharma, they can help you see more clearly and advise you on the best purchase based on your needs and health history.

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Blood pressure is one of the many indicators of good body function. Ask your pharmacist or a member of the team for your smart card, which will enable more diligent monitoring of your blood pressure variations.

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Increased heart rate, tense muscles, difficulty breathing, feelings of guilt, difficulty sleeping—these are just a few of the most common symptoms. Talk to your pharmacist; they can point you to the best resource to help you regain control over your anxiety.

The best solution is to consult your pharmacist. They can help you clarify your symptoms and accurately identify the illness and provide you with advice and treatment options or, if necessary, refer you to the best healthcare resource. 

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Talk to your pharmacist about your symptoms, and they can give you advice to alleviate your discomfort and even prescribe medication to reduce the frequency and severity of nausea.

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By consulting your pharmacist affiliated with Accès pharma, they can help you identify the illness afflicting your child and the best way to treat it, either by providing a prescription or referring you to the most appropriate resource.

To be certain that you are dealing with chickenpox, you can take photos and show them to your pharmacist.

To relieve fever, they can recommend over-the-counter pain relievers as well as creams to relieve itching.

Don't hesitate to consult your pharmacist affiliated with Accès pharma. They can reassure you by helping to identify the skin condition and advise you on the best course of action to treat your child.

Whether you're a customer of another pharmacy affiliated with Accès pharma or another banner, all you have to do is check if the list of transferred services meets your requirements before giving your consent to the chosen pharmacist. They will take care of the rest.

Your transfer will be processed the same day, at no cost.

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Unless otherwise noted, our branches are open from 8 a.m. to 9 p.m. on weekdays, and from 8 a.m. to 5 p.m. on Saturdays and Sundays.

Our role is to safely dispose of expired or unused medications, both for the environment and for people, especially following the death of a loved one. We work with a specialized company in the field.

We can deliver medication to you on an occasional or regular basis, just like your pill organizer with your complete medication for the week or month.

Please contact the team at your affiliated pharmacy to ensure that your home is well-served by this service and to inquire about the expected delivery times.

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When renewing your medications, you can take the opportunity to request a list of your medications. This can be provided to you in a traditional format or in a convenient wallet-sized format that you can carry with you at all times.

If you prefer, you can also request it from the pharmacy at the beginning of the year (fees may apply).

However, here are some general tips:

• Monitor your blood sugar levels
• Understand your medications
• Follow your treatment plan
• Take the correct dosage
• Follow dietary guidelines
• Avoid self-medication
• Be aware of drug interactions
• Be consistent and punctual
• Be cautious of missed doses!

In case of doubt, come see us; it's worth it!

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With insulin, the most common side effects are hypoglycemia (low blood glucose levels counteracted by sugar intake) and weight gain (which can be managed through diet and an active lifestyle).

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There are three main types of diabetes screening tests: fasting blood glucose tests, hemoglobin A1c (HbA1c) tests, and oral glucose tolerance tests (OGTT).

For monitoring tests, there's self-monitoring of blood glucose, measurement of HbA1c, and tests for kidney and lipid function.

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Here are some tips:

• Choose quality carbohydrates
• Monitor portion sizes
• Include lean proteins
• Choose healthy fats
• Favor dietary fibers
• Distribute meals throughout the day
• Monitor your dietary reactions
• Avoid drastic diets
• Collaborate with a healthcare professional

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Carefully check the labels of over-the-counter medications - or better yet, speak with your pharmacist, as several medications can impact blood sugar levels in some individuals:

• Cough, cold, and fever medications;
• Anti-inflammatories;
• Dietary supplements and vitamins;
• Allergy medications;
• etc.

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Think you may have diabetes? First symptoms can appear suddenly (type 1) or progressively (type 2).

Type 1 diabetes symptoms

• frequent urge to urinate

• abundant urine

• excessive thirst

• excessive appetite and weight loss

• visual impairment

• significant fatigue

Type 2 diabetes symptoms

• frequent urge to urinate

• excessive thirst

• slowed healing of wounds

• fatigue

• blurred vision

• recurring infections

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A blood glucose test serves to capture a moment in a larger context: it instantly shows how high your blood glucose level is. Going forward, close and regular monitoring will allow you to understand the impact had by your activities, diet, medication and state of health — in other words, your entire lifestyle.

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Insulin

Glucagon

This emergency solution is given by injection or administered intranasally to people who are treated with insulin and are suffering from severe hypoglycemia with loss of consciousness. If a person treated with glucagon remains unconscious 10 to 15 minutes following its administration, dial 911.

Antihyperglycemic agents

These medications serve to lower blood glucose levels. To tackle a hypoglycemia event, you should keep a source of fast-absorbing carbohydrates ready at hand.

Hyperglycemic agents

Certain medications (e.g., prednisone or cortisone) raise blood glucose. Their administration and cessation must be supervised by a healthcare professional—such as your Accès pharma pharmacist.

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2 months of age

Three vaccines cover the following illnesses:

• diphtheria

• pertussis (whooping cough)

• hepatitis B

• polio

• Haemophilus influenzae type B (Hib)

• pneumococcus

• rotavirus

• tetanus

4 months of age

Three vaccines cover the following illnesses:

• diphtheria

• pertussis (whooping cough)

• hepatitis B

• polio

• Haemophilus influenzae type B (Hib)

• pneumococcus

• rotavirus

• tetanus

6 months of age

One vaccine covers the following illnesses:

• diphtheria

• pertussis (whooping cough)

• polio

• Haemophilus influenzae type B (Hib)

• tetanus

12 months of age

Three vaccines cover the following illnesses:

• meningococcemia

• mumps

• pneumococcus

• measles

• rubella

18 months of age

Two vaccines cover the following illnesses:

• diphtheria

• pertussis (whooping cough)

• Haemophilus influenzae type B (Hib)

• hepatitis B

• mumps

• polio

• measles

• rubella

• tetanus

• chicken pox

Annual vaccines

As of the age of 6 months, the flu vaccine is suggested for all children in good health.

Some women may experience adverse reactions including blood loss, headaches and breast tenderness. Others will experience none of these symptoms.

These side effects shouldn’t persist past the first 3 months of contraceptive pill use. If they persist or affect your quality of life, it is advised that you speak with your pharmacist.

Women who take the pill do indeed run a slightly higher risk of developing breast cancer, cervical cancer or liver cancer. 

However, taking the pill does decrease one’s risk of developing uterine cancer or ovarian cancer. The pill’s protective effect against these two types of cancers can last up to 15 years after a woman stops taking it. 

If you’re worried about the link between women’s cancers and hormonal methods of birth control, don’t rush to conclusions. Depending on your health background and genetic predispositions, your pharmacist will provide the counsel you need to make the best choice for you.

Depending on how long ago you last used birth control and if you don’t wish to be pregnant, your pharmacist may prescribe an emergency contraceptive pill, also known as the morning-after pill. It must be taken as soon as possible following unprotected sex, if you forgot your birth control or your contraceptive method failed for any reason. Ideally, the morning-after pill should be taken within 72 hours following sexual relations.